Error Message: "Can't connect because you need a certificate to sign in. Contact your IT support person."
SOLUTION: Un-Enroll AirWatch and then Enroll it again and wait 5 minutes.
Error Message: "You do not have the right privileges to perform this operation. Please talk to your admin."
SOLUTION: User will need admin level access on the device to enroll.
Error Message: "Your account is not allowed to enroll. You are not in an approved group.”
SOLUTION: Your parent/guardian need to complete the online registration that requires the Approval of the BYOD policy online.
Error Message: "You have exceeded the number of devices enrolled.
SOLUTION: You can only have 2 devices. Un-Enroll one of them.
If your device is not seeing BYOD network
SOLUTION: Purchase a USB Wi-Fi adapter that supports 5GHz. We sell it at the Students Store for $20